Contact Us

We're available Monday to Saturday, 9 AM โ€“ 6 PM IST. For urgent medical emergencies, call 108.

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Phone / WhatsApp

+91 9771365160

Mon โ€“ Sat, 9 AM โ€“ 6 PM IST

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Email Support

seevakcare@gmail.com

Reply within 1โ€“2 business days

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Registered Office

RADIUS CARE WELL INDIA PRIVATE LIMITED

1448, Chunabhatti
Naka N8 Ward No 14
Darbhanga, Dhoi
Darbhanga โ€“ 846009
Bihar, India

How can we help?

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Payment Issues

Refunds, failed transactions, EMI queries

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Appointments

Booking, cancellation, rescheduling

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Medicine Orders

Order status, delivery, returns

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Lab Tests

Booking, sample collection, reports

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Account & Privacy

Login issues, data requests, account deletion

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Medical Records

Prescription access, digital reports

For all the above, email us at seevakcare@gmail.com with your registered phone number and a brief description of your issue.

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the contact details of the Grievance Officer are:

Name: Seevak Care Grievance Team

Company: Radius Care Well India Private Limited

Email: seevakcare@gmail.com

Phone: +91 9771365160

Complaints will be acknowledged within 48 hours and resolved within 30 days.